*blah* My life as a customer service rep

The things that are on my mind constantly. Not to mention how i'm feeling and doing.

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Location: Sparkle City, USA, United States

About me... i'm a college grad. I'm goal oriented. I think life has dealt me a bad hand, but I'm working my magic on the river card. I'm a proud member of Zeta Phi Beta Spr 2K10! Pi Rho Chapter.

Thursday, June 09, 2005

Losing my mind... and my name

Hey all!! I have been gone for a while, but i'm back again. I recently have just been losing my mind at work this week. Its been hectic, cause it seems I always have 50 million things going on at once. I just want to take a break, go outside and breath. I find it amazing how many of the working class does not just go crazy one day. I'm holding in my day hoping it will get better soon. Any way next to losing my mind, I thought I had almost lost my football teams's domain name the other day. I tried to log on to it, and was not able to see the site!!! I got a very rude awakening phone call from my coach at 4 am, and you can best believe your bottom dollar he was not a happy camper. Of course I was wondering to myself, why is this fool up at 4 am looking at the website.. then i thought , well he is a playboy sooooooooooo you know. anyhow i got to work the next day and logged into our account and learned that it was not the domain name that was gone, it was just the computer he was on. (cause we all know i was not about to get up out of my bed at 4 am to go to my desktop to check it out - sure i could have used my laptop, but it was 4 am, getting on the net was the last thing on my mind, i was only thinking about sleeping)

I know you are wondering what the moral to this story is... well its make sure you constantly keep your domain name registrant information up to date. Day after day, i get calls from numerous customers who complain that "they never got the notice" their domain name was about to expire. well i know for a fact that there are expiration notices sent out at 90, 60, 30, 15, and several days inbetween. so its up to you to keep that information up to date. Its not my job to call the number, or send an email to make sure that your stuff is on point. Its your own. beware people, there are individuals out there who are lurking in the winds to buy your domain and then sell it back to you for some seriously crazy fees. I mean i'd rather pay $7.99 to renew it each year, than to have to change everything on my website, and then try to contact everyone i know and tell them that my domain name has changed, not to mention the millions of others who have seen the site, and bookmarked it.

*sigh* another day almost over








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